The dimensions of the Pilates Power Gym® are 56″ X 17.75″ X 12″ (when folded down for storage)

Yes – It comes assembled, however, it will take approx. 5 minutes to lift the shoulder pads and the foot bar into place.

The assembled Pilates Power Gym® weighs 61 lbs.

Yes, the Pilates Power Gym Pro® has two hidden wheels, just lift and tilt to easily move around the house.

No, we do not ship to Canada.

Free Shipping only applies to shipments made within the Continental United States. Shipping charges will apply to any shipments made to Hawaii, Alaska or Puerto Rico. Please call for a quote 888-574-5283.

Allow 7-14 days to receive your Pilates Power Gym®.

A signature is not required, but for the sake of security, the UPS delivery person will not leave your package in a high traffic/unsafe area. The delivery person will make three attempts to deliver as a courtesy.

You can call our customer service department at 888-574-5283 9am-5pm M-F PST or email us at pilates@kaswit.com. Rebounder kits are now available for the original Pilates Power Gym®, the Pilates Power Gym Pro® and the Pilates Power Gym PLUS. Rebounder kits are not available for units sold outside of the United States.

Most people love their Pilates Power Gym and we think you will love it too! Now you can try any of the Pilates Power Gym® models for up to 30 or even 60 days in your own home depending on the payment plan you choose. If for some reason you’re not satisfied you may return your Pilates Power Gym within 30 or 60 days of receiving it.

Refund Policy for orders received here at pilatespowergym.com or directly through Kaswit, Inc.:

FULL PAYMENT: If you paid for your Pilates Power Gym in full from this site, you will receive a full refund of your purchase price as long as you call Customer Service at 888-574-5283 and ask for a Return Authorization number within the first 60 days of receipt of your Pilates Power Gym. Your PPG unit must be returned repacked in its original box with its original packing materials with all of the components which were shipped to you. If it is not shipped to us in its original box with all of the packing materials, you will be charged a $99.95 restocking fee.

$14.95 TRIAL PAYMENT: If you select one of the $14.95 trial offers from this site and wish to return your unit, you will not receive a refund of the $14.95 trial payment. You must call Customer Service at 888-574-5283 and ask for a Return Authorization number within the first 30 days of receipt of your Pilates Power Gym to avoid further payments. Your PPG unit must be returned repacked in its original box with its original packing materials with all of the components which were shipped to you. If it is not shipped to us in its original box with all of the packing materials, you will be charged a $99.95 restocking fee.

We provided Free Shipping and Handling to you however, you will be responsible for shipping the unit back to us if you desire to return it. The cost to return your Pilates Power Gym varies and is determined by where you are shipping from, and where you are shipping to (7850 Ruffner Ave. Van Nuys, CA 91406) along with the weight and dimensions of the shipment. You will receive accurate shipping estimates and timelines from UPS Ground (UPS.com) by entering the box’s dimensions – 56x18x13 inches and the box weight – use 64 pounds for the PRO models 76 pounds for the PLUS models.

Home Shopping Network (HSN) customers please call Customer service for HSN at 800-284-5757

Amazon customers please call 888-574-5283.

Not all units come with the it depends on when and where you purchased the PPG.

You can order one here online on our ‘Accessories’ page. You’ll need to know the following;

PPG serial number (located under the Glide board)
Your name and shipping address
Phone number
Where and when the PPG was purchased

The Cardio Rebounder is the same thing as the Power Flex Platform. You can order one here online on our ‘Accessories’ page. Just make sure you order the one that right for the model you own, the Original, the PRO or the PLUS.

Order with confidence! For a period of 12 months from the date of receipt, Kaswit Inc. warrants that this product will be free from defects in materials and workmanship! (when folded down for storage)

Yes, the Pilates Power Gym® is built to support users of up to 300 lbs.

To achieve full range of motion, the PPG can accommodate someone as tall as 6’2”.

Yes, we limit two Pilates Power Gym® per household

Click here to our “Accessories” page to purchase a Pilates Workout and Strength Training DVD for only $19.99, (includes shipping and handling).

There have been 3 models of the Pilates Power Gym®, 1. The Original which was sold from 2006-2010, The ‘Plus’ which is defined by its teal stripes, the ‘Pro’ and now the NEW ‘PLUS’ in grey and black. Be careful as there have been some counterfeits on the market. If it is a true PPG and you need parts, you’ll need to have your PPG serial number (located under the Glide board) when ordering from our ‘Parts’ page.

Right here: DOWNLOAD MANUALS

You can download the manual right here(PDF). Or you can order a hardcopy from our “Parts” page.

Make sure you have the free Adobe Reader installed on your computer. You can download it here.